A surprising truth about growth is that more leads rarely fix a profit problem.
In this episode of Catalytic Leadership, Dr. William Attaway sits down with Jeremy Shapiro to unpack why so many growing agencies hit profitability ceilings even as revenue climbs.
Jeremy, an author and business growth consultant with more than 25 years of experience, shares the practical framework behind his book Your Business Growth Playbook and explains how business owners can scale more profitably without relying on an endless lead chase.
Jeremy walks through the essential levers that drive healthier margins, including pricing strategy, customer lifetime value, and the often overlooked churn patterns that quietly eat away at agency growth.
As he explains, many business owners assume that adding new clients will solve stalled profitability, yet the real issues often come from retention gaps or a lack of systems that support sustainable scale. His guidance helps clarify where to focus first, so leaders avoid wasting time chasing the wrong solutions.
Throughout the conversation, Dr. Attaway encourages business owners to rethink how they approach growth. Jeremy shares actionable steps they can implement right away, from tightening their retention engine to exploring value-based pricing that better reflects the results they deliver.
These strategies are simple, but they create outsized impact when applied with intention.
By the end of the episode, listeners gain a clearer picture of how to scale without sacrificing profit or burning out their team. Jeremy’s proven playbook gives business owners a direct and practical path forward, helping them grow with confidence by applying profit-focused strategies that work in the real world.
About Catalytic Leadership Podcast and Host Dr. William Attaway
Catalytic Leadership is designed for business owners who want to lead with clarity, confidence, and purpose while driving meaningful change in their organizations.
Each episode explores practical ways leaders can remove bottlenecks, strengthen their teams, and build businesses that grow with stability rather than stress.
The show blends real-world leadership challenges with thoughtful conversation, making it a reliable resource for owners who want to grow both themselves and their companies.
Listeners return each week for guidance rooted in experience, not theory. Dr. William Attaway invites top-performing leaders and operators to share strategies that help business owners scale their impact.
The podcast focuses on sustainable leadership, improved decision-making, and building organizations that get stronger as they grow.
Dr. William Attaway brings more than 30 years of experience coaching high-performing business owners, and he uses that background to guide listeners toward smarter ways to scale.
As an executive coach and founder of Catalytic Leadership, he helps agency owners break through growth ceilings and build teams that thrive without relying on the owner to hold everything together.
Beyond his work with business leaders, William is a husband, father, and lifelong learner whose commitment to growth shapes every part of his coaching style. His Ph.D. in Leadership and decades of hands-on experience give him a grounded perspective that resonates with owners who want practical advice delivered with insight and integrity.
Through his podcast, he offers leaders a steady voice and a proven path to stronger, more confident leadership.